Who Do I Call?

If you’re unsure about who you need to call, please refer to the following FAQ.

1. 1. Who do I call if I want to make an appointment for a free estimate?

-Call our Call Center at (316)260-3396 and ask for our Sales Manager

1. 1. What if I want to know more about financing options?

-Call our Administrative Office at (316)260-3396 and ask for our Finance Manager

1. 1. I need to contact my salesman, how do I get his number?

-Call our Call Center at (316)260-3396  and ask for our Manager

1. 1. I have a broken window, a piece of siding has come loose, or a shingle has fallen off- who do I call?

-Call our Administrative Office at (316)260-3396 and ask for our Repair Department 

1. 1. I want to refer a friend, who do I call?

-Call our Call Center at (316)260-3396  and ask for our Sales Manager 

1. 1. I want to know the balance of my account and/or make a payment.

-Call our Administrative Office at (316)260-3396 and ask for our Accounting Department 

1. 1. I need to change my appointment with my salesman.

-Call our Call Center at (316)260-3396 and ask for our Sales Manager

1. 1. I want to know the status of my project.

-Call our Administrative Office at (316)260-3396 and ask for our Expediting Department 

1. 1. I have to be out of town the day the crew is supposed to come and do the installation, what do I do?

-Call our Administrative Office at (316)260-3396 and ask for our Expediting Department 

1. 1. I have not received my Limited Lifetime Warranty paperwork, who do I call?

-Call our Administrative Office at (316)260-3396 and ask for Warranty Department 

1. 1. I need to talk about an issue and/or concern about my installation project.

-Call our Administrative Office at (316)260-3396 and ask for our Expediting Department 

1. 1. I would like to participate in a promotional video, who do I call?

-Call our Administrative Office at (316)260-3396 and ask for our Marketing Director 

1. 1. I want to follow up on my employment application.

-Call our Administrative Office at (316)260-3396 and ask for Human Resource Department 

1. 1. I would like to check to see if my referral fee has been issued to me.

-Call our Administrative Office at (316)260-3396 and ask for our Accounting Department